Effective Date: 01 Jan 2020
Last Updated: 01 Jan 2025
We respect your right to privacy and are committed to helping you manage your personal data. If you wish to delete any data associated with your use of our WhatsApp bot service, please follow the steps below.
1. How to Request Data Deletion
To request deletion of your personal data, please send an email to:
📧 dataofficer@elephantthink.com
In your email, please include the following information:
- Your phone number associated with the WhatsApp account
- A clear request stating that you wish to delete your data
- Optional: Any specific information you want removed (if applicable)
2. What Happens After Your Request
Once we receive your request:
- Our data officer will acknowledge receipt of your email within 5 business days.
- Your request will be reviewed, and your data will be deleted from our systems within 30 days, unless legal or regulatory requirements require us to retain some data.
- You will receive a confirmation email once the deletion is complete.
3. Important Notes
- We only collect minimal data (e.g., your phone number, messages exchanged with the bot).
- Deleting your data may make it impossible for you to continue using the Service.
- Some anonymized or aggregated data may be retained for analytics or security purposes, but it cannot be linked back to you.
4. Questions or Concerns
If you have any questions about our data deletion process or your data rights, feel free to contact: